Company Information
Business Name: SWITSCOLLECTIVE LIMITED
Trade Name: SwitsCollective
Registered Address:
RM03, 24/F, Ho King Comm CTR
2–16 Fayuen St, Mong Kok
Hong Kong
Email Contact: hi@switscollective.com
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
Once dispatched, orders are delivered within 7–10 business days, depending on the destination and local courier conditions.
Shipping Costs
Shipping costs are calculated and displayed at checkout before completing the purchase. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear.
Shipping Destinations
We currently ship to selected international destinations. Shipping availability may vary depending on location and local regulations.
Delays
Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, carrier delays, or peak periods. SwitsCollective is not responsible for delays caused by the shipping carrier.
Incorrect Address
Customers are responsible for providing accurate and complete shipping information. SwitsCollective is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address details.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the delivery date or expected delivery date so we can assist you.
Contact
For any shipping-related inquiries, please contact us at: